Privacy policy

Privacy Policy

Last Updated: April 27, 2026

At Lumoria (www.lumoria-shop.com), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our services.

1. Information We Collect

We collect information that identifies you or relates to your devices, including:

• Contact Details: Name, shipping/billing address, phone number, and email.
• Financial Info: Payment confirmation and transaction details (processed securely via Shopify).
• Device & Usage: IP address, browser type, and how you navigate our store.

2. How We Use Your Information & DDP Logistics

We use your data to provide a seamless shopping experience, specifically for:

• Order Fulfillment: Processing payments and managing shipments.
• DDP (Delivered Duty Paid) Service: We use your contact and location data to handle customs clearance and pre-pay all applicable taxes/duties. This ensures your package arrives without surprise bills.
• Security: To detect and prevent fraud or malicious activity.

3. Sharing with Partners (Shopify)

Lumoria is powered by Shopify. We share your data with Shopify to host our store and process orders. Your information may be stored outside of your country of residence (including Canada and the USA), protected by recognized legal mechanisms like Standard Contractual Clauses.

4. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can exercise these rights or opt-out of marketing at any time by contacting us.

© 2026 Lumoria. All rights reserved.